Refund & Return Policy
At Wild West Rv's we want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase, please contact us within 14 days of receiving the item to initiate the return process.
Please note that we do not accept returns on the following items:
Fresh water parts
All sales of these items are final.
Return Process To initiate a return, please contact us by email or phone, as provided on our website.
We will provide you with a return authorization number and instructions for returning the item.
Please include the following information in your return request: Your name and contact information
The order number
The reason for the return
We will only accept returns for items that are in new, unused condition, and in their original packaging.
All returns must be received within 30 days of the return authorization date. Refunds Once we receive the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
Please note that we do not refund shipping and handling fees, and that you will be responsible for paying the return shipping costs.
Exchanges If you wish to exchange an item, please follow the same process as a return, and then place a new order for the replacement item.
Liability Disclaimer We assume no liability for any damages caused by the use of our website or the items sold on our website, including but not limited to, any errors or omissions in the content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the website. Updates Our Returns Policy may change from time to time and all updates will be posted on this page. If you have any questions about our Returns Policy, you should contact us immediately via email or phone provided on our website.