F.A.Q
Calgary, Alberta Canada
You can reach us by phone or email as per our contact page!
The best thing you can do is first verify the correct Model Number / Part Number of the Malfunctioning product.
All our New & Used Parts Are listed on the website. We are adding used parts to the site daily, just because it’s not on today doesn’t mean it won’t be tomorrow.
Be sure to utilize our search bar. Search for parts by model number, part description or brand
Making an order with Wild West RV’s is easy. Select the products you’d like to purchase, once you’re ready click the cart icon in the top corner. after that just click the checkout button and follow the prompts to enter your shipping information and preferred payment method! You will then receive an email confirmation of your order.
As of now we currently do not offer in store shopping…. However please stay tuned!
Mobile Service
Our mobile RV service is currently available in Calgary, AB & surrounding area
Motorhome engines and chassis are part of the Automotive Industry, and require an Automotive Technician for service.
Shipping
Orders with multiple items may be sent in multiple packages, feel free to contact us if you have any questions or concerns.
We recommend a careful inspection of each item received. if we make an error when fulfilling your order, please contact us by Replying to order confirmation email within 48 hours of receiving your package to initiate a claim. Let us know about the mistake and we’ll fix it as soon as we can.
If products are in stock, your order will be shipped in 1-3 business days.
We do ship internationally! Prices for shipping are subject to change after the order is placed and paid for! in that circumstance you would receive an email stating the change and only charge if the price is approved by the customer.
Returns
We will pay return shipping fees in only the following situations:
- The Wrong Product was shipped
- The product was labelled wrong
- Damaged in transport
- Defective product
We can only refund in the original method of payment.
At this time, we are unable to issue refunds via Interac E-Transfer, Cash, Debit Card or Cheque.
We issue refunds within 7 business days after receiving and inspecting the merchandise. An email notification confirming your refund will be sent after.
Depending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement.
We cannot process return or refund requests without proof of purchase.
Unfortunately, we are not able to accept return’s on special orders or non-stocking products.